Did you know you now have the ability to choose bot LLM provider priority.

Lets head over to MODIFY BOT, Then the GENERAL tab. Here you will see the Models you are able to set up and use.

*If you are missing a model, check if you have set up the API key for that model.

You can choose the order of these and even make it so credits aren't an option so your credits never get used. In this case, failed keys result in no AI response.

Credits VS Key

The options include Anthropic (credits), OpenAI (credits), Anthropic (key), OpenAI (key).

Key = Your API KEY

Credits = CloseBot Credits

Using CloseBot Credits As Fallback

Why We Recommend having CloseBot Credits as a fallback (Credits)

Having Closebot credits as a fallback method to OpenAI API keys and Anthropic API keys is crucial for maintaining seamless bot functionality. When primary API keys fail, Closebot credits ensure the bot continues to respond without interruption. This reliability is essential for maintaining user engagement and satisfaction, ultimately leading to more booked appointments and a smoother overall experience. By preventing downtime, Closebot credits help sustain the bot’s performance and effectiveness, ensuring consistent message delivery.

Are your API keys Failing? Find out why! - https://docs.closebot.ai/en/articles/9358531-troubleshooting-openai-api-key-errors-falling-back-to-closebot-credits